BangleBet Privacy Policy — Your Data, Our Responsibility

BangleBet ("we", "us") is a trusted online betting platform for users in Bangladesh. This Privacy Policy explains what personal information is collected when you use the BangleBet website or app, how that information is used, and the steps we take to protect your privacy. By using BangleBet's services, you agree to this Privacy Policy.

BangleBet collects certain information to provide you with the best possible service. We only collect what is necessary — no unnecessary personal details are gathered.

Information Provided Directly

When you open an account or use our services on BangleBet, the following information may be collected:

Automatically Collected Information

When you use BangleBet, some technical information is collected automatically:

• IP address and device type.
• Browser version and operating system.
• Page visits, session duration, and click data.
• Login time and location (up to city level).

BangleBet uses your data only for specific, legitimate purposes. Your information is never sold to third parties for commercial use.

• Account Management: For registration, login, identity verification, and account security.
• Payment Processing: For processing deposits and withdrawals securely.
• Customer Support: For resolving your issues quickly.
• Bonuses & Promotions: Sending you relevant offers and promotions.
• Legal Compliance: Compliance with applicable laws and regulations.
• Fraud Prevention: Detecting and blocking suspicious activity.
• Service Improvement: Analyzing usage patterns to improve the platform.

Marketing Communications

You can give or withdraw your consent to receive marketing emails/SMS at the time of registration or at any point afterwards. No marketing messages are sent without your consent.

BangleBet does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account Information: For as long as your account is active, and for 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: 5 years, as required by law.
• Log Data: Up to 12 months.
• Customer Support Conversations: 3 years.

BangleBet does not sell or rent your personal information. However, limited data may be shared with trusted partners where necessary to operate our services.

Data Sharing Scenarios

• Payment Processors: To process transactions — only the minimum necessary data is used.
• Identity Verification Service: For the KYC process.
• Cloud Service Providers: For secure data storage.
• Law Enforcement Agencies: In response to lawful orders or investigations.
• Anti-Fraud Service: For fraud detection purposes.

What Is Never Shared

• To advertisers or marketing companies.
• On social media platforms.
• To unknown third parties for commercial purposes.

BangleBet's website and app use cookies and similar technologies to enhance your experience and ensure the platform functions properly.

Cookie Types

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: Used to analyze site usage — these can be disabled.
• Security Cookies: To detect fraudulent activity.

Cookie Controls

You can manage most cookies through your browser settings. However, disabling essential cookies may affect the platform's functionality.

As a BangleBet user, you have a number of important rights over your own data. We respect these rights and make them straightforward to exercise.

• Right to Access: You can find out what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you can restrict how your information is used.
• Right to Data Portability: You can receive your data in a machine-readable format.
• Right to Object: You can object to your data being used for specific purposes.

BangleBet uses industry-standard security technology to protect your data. Our security team monitors systems around the clock.

• 256-bit SSL Encryption: All data transfers are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & Intrusion Detection: Preventing unauthorized access.
• Regular Security Audits: To identify vulnerabilities.
• Data Backup: Protection against data loss.

In the Event of a Data Breach

In the event of a data security breach, BangleBet will notify affected users within the legally required timeframe and take prompt action to resolve the issue.

Contact us for any privacy-related questions, requests, or complaints.

• Email: support@banglebet.biz
• Live Chat: Available 24/7 — average response time 3 minutes.
• Privacy Request Response Time: Within 30 business days.